FAQ

✨Shipping information:

Rates (tracking included)
USA: $4
CANADA: $10
OTHER: $12
UK/EU: PLEASE shop over on my Etsy shop!! Click here

ANY untracked letter mail: $2
- Stickers and prints *ONLY*
- I will refund if it is a non-flat item


✨How long does it take for you to ship my order?

Since I am a one woman shop, it usually take me 2-5 days to process and ship it out.

- USA: 1 to 2 weeks
- Others: 1 to 3 months 


The items I received are damaged/missing

- If this happens, please email me at [email protected] with photos of the damaged goods please

*Please note I am not responsible for damages made on packages/letter mails


*I do my best to ensure orders make it safely to my post office and are packed with love and care!


What do I do if I haven't received my package yet?

*Please note that I'm not responsible for packages once I send out orders to the post office. I recommend contacting your local post office for a solution.

If this does occur, do feel free to contact me and I'll help you to the best of my ability! ^^

✨Do you accept returns, refunds, and/or exchanges? 

All sales are final!!

-Refunds will be issued depending on the circumstance-- please contact me if there is any issues with your order. 

 Feel free to contact me with any other questions~